Frequently Asked Questions
Do I need to prep before my appointment?
Please arrive without any eye makeup on. It will maximize retention and also allow more time for lashing.
Will it ruin or cause my natural lashes to fall out?
Based on the growth cycle of eyelashes, when applying lashes, lash stylists are trained to look for adult lashes to attach the individual lashes.
The average person sheds 3-5 lashes per day.
Young lashes are left to allow them to fully develop and when it comes times to re-lash, we have new strong lashes to apply to.
Lash extensions will not cause your natural eyelashes to fall out. Remember that your natural lashes have their own life cycle of falling and growing - like the hair found elsewhere on your body. It's hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller, your natural lashes, shorter and sparser because you've been accustomed to a full set of longer, thicker lashes.
How long does it take to apply lash extensions?
Lash extensions are applied while you are lying down with your eyes closed - you cannot feel the lashes being applied. This usually takes about 1.5 - 2 hours for a full set of lashes, but also depends on the set of lashes you decide to get. After prepping your lashes, your bottom lashes are protected with a gel eye pad, lash extensions are then applied 1-to-1 with medical grade adhesive. It is a really relaxing, non-invasive treatment and most of our clients take the time to catch up on their beauty sleep!
How long will my new lashes last?
Your new lashes will last between 2 to 4 weeks depending on your skincare routine and your own natural lash life cycle. To maintain the full look of your lashes, it will require you to maintain refills every 2-3 weeks.
How often should I be coming in for lash refills?
We recommend getting refills every 2 to 3 weeks. If you wait too long your extensions will fall out and you will require a full set. Factors such as exposure to humidity, steam or touching your eyes a lot may cause the extensions to fall quicker. Refills can take around 60-90 minutes, depending on the state of your remaining lashes. A good sign of when you need a refill is when your extensions are 50%-60% gone.
Can I apply mascara to my lash extensions?
Mascara is not recommended. Eyelash extensions should not require mascara but however you must only apply water based products. DO NOT USE OIL-BASED OR WATER-PROOF. Waterproof mascara and any type of oil based mascara dissolves the bonding agent of the extensions and causes them to fall out sooner. Also, take care in washing off all eye makeup. Only use a water based eye makeup remover.
Can I swim, shower or exercise while wearing lash extensions?
Yes. The bonding agent we use is waterproof and allows you to shower, swim, exercise. However we recommend that you DO NOT WASH your eye area for at least 24 hours after the initial eyelash extension application. This allows the bonding agent to fully dry and prolong the life of your extensions.
How do I take care of my new lash extensions?
Do not get your lashes wet for at least 24 hours after application
Do not go tanning for 24 hours after application
Use an oil-free eye makeup remover
Try not to run water directly on your lashes
Do not rub, pick or pull your eyes
If using mascara, use water based formulas
When applying mascara avoiding the root area.
Avoid using an eyelash curler
Try to avoid exposure to heat, steam, sauna and friction
Receiving chemical treatments, such as eyelash tinting or perming
Receiving irritating eye area treatments, such as strong chemical peels, skin re-surfacing procedures, eyebrow waxing or laser treatments